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The effect of CRM tools on service delivery:a case study of IBEDC
(2023)
The customer relationship management (CRM) approach to business seeks to simultaneously optimize cus-
tomer satisfaction as well as profitable customer-business relations. Implementation of customer relationship
management ...
Marketing Strategies to Enhance Brand Awareness and Customer Satisfaction: Wellness Center at Savonia University of Applied Sciences
(2024)
The aim of the thesis was to conduct a comprehensive analysis of marketing strategies to enhance brand awareness of the Wellness Center of Savonia University of Applied Sciences and to improve customer satisfaction with ...
Internationalization Support Services in Pohjois-Savo Region
(2024)
This paper aimed to determine the internationalization support services of governmental organizations in the Pohjois-Savo region, Finland. In addition, a further objective was to create an internationalization support ...